See What You’re Losing.
Fix Your Pricing.
Get It Back.
We put an exact number on what your operations cost you, then help you recover it.
Get the Free Quote Leak Check →Four numbers. About two minutes. Your number shows free, no email.
Start with the part you can count tonight.
Shops your size leave at least $100,000 on the table every year. That is not one leak. It is hours priced below what they cost you, work that never got billed, scope that crept and got absorbed, and quotes that simply went quiet. The quiet ones are the easiest to put a number on, and they are rarely small. A shop sending 60 quotes a quarter at a $1,900 average job can have $51,300 sitting in quotes nobody ever answered. The Quote Leak Check tells you what yours is worth.
Run the Quote Leak Check →Four numbers. About two minutes. No download, and the number itself is free to see with no email.
Send yourself the full breakdown and the rate calculator comes with it.
The gap in shops your size usually runs $15 to $30 an hour. Finding yours takes about fifteen minutes and changes every quote you write after it.
Want the math behind quotes going quiet instead of closing? Read average close rate for contractors or the contractor quote follow up process.
The revenue is real.
So why does it still feel like you are running on fumes?
Nobody teaches this part, and it never feels urgent until it is. The money is not walking out the front door. It leaks quietly, through pricing that never got updated, hours nobody billed, and a crew that has to call you before it can move.
Your phone never stops. Neither do you.
Calls at 8pm. Texts before 7am. Every decision comes back to you because nobody else knows how it is supposed to go. That is not a people problem. It is that nothing was ever written down.
The revenue is there. The profit is not.
You did the volume. The jobs closed. Then you look at the month and the number does not match the work. Something is bleeding and it is not obvious where, so it keeps bleeding.
All of it lives in your head.
Your pricing. Your callback process. What a job should look like at closeout. Ask three people on your crew how a callback gets handled and you will get three different answers.
You are $15 to $30 an hour short and part of you knows it.
Rates that have not moved in two years. A billable rate that never covered your real labor burden. Jobs that run two hours long that nobody logs. Twelve interruptions a day, six minutes each plus four to get your head back in, is ten hours a week of your time.
A quick check. Be honest, it only helps you.
1. If you disappeared for two weeks, what breaks first?
2. Do you know, to the dollar, what your last ten jobs actually cost you?
3. When did you last raise your rates?
4. How many times today did somebody ask you a question they had already asked you before?
5. Is there one process in this business written down well enough that a new hire could run it without you?
"Sort of" counts as a no. If three or more of those are a no, that is normal at your size. Nobody teaches this part, and it never feels urgent until it is. It is exactly what we fix.
Start with the one you can count tonight: the quotes that went quiet.
Run the Quote Leak Check →Owner operated. Trades only.
We are not a general consultant who also takes trades work. This is the only kind of company we work with, and what is below is the whole list.
Where we work: remote first, anywhere in the contiguous US. Zoom, Teams, phone, whatever you already use. If you are within driving distance of South Florida, we come to you.
Who we turn down: franchise locations, PE backed or corporate owned shops, anyone under $500K, and anyone over $5M who already has an operations manager in the seat. The 90 Day Operator guarantee only works when there is enough margin in the business to go recover. We would rather tell you no than take money we cannot earn back for you.
What we do
We start almost everyone with the Recovery Reset. Every path carries its own promise in writing, word for word on How We Work. We will tell you straight if the honest answer is none of them.
What your quotes and your price cost you.
Then we go get it back.
Two weeks. We fix your pricing, install the system that follows up on every quote, and train your team on it, live.
Two First Callback Blocks. We get on the phone and work your open quote list with you.
Two weeks. Your floor rate is set and your price book is rebuilt on it. The 24-hour follow-up system is installed and running. Your people are trained on it, live. And we have worked your open quote list on the phone together, twice. If any of that is not done at the end of week two, you choose: we keep working at no charge until it is, or we refund the full $1,950.
This assumes three things from you: your pricing and job numbers in week one, access to your open quote list, and you or the person who will own follow-up at both callback blocks. If we are waiting on you, the clock pauses. It picks up where it left off. It does not start over.
Full terms, including what we need from you →One decision.
Ninety days to a business that runs.
For the owner who already knows it hurts and wants it fixed. This is the only build we run.
Six months.
An operating partner, not a project.
This is the one for the owner whose real goal is to stop being needed: to take a vacation, hand it to a family member, or position it to sell.
Richard Salvatore, founder. Seven years as a licensed HVAC service technician, then eight years running operations, with a proven track record of team, operational, and revenue expansion. Including growing one organization's billable revenue 78%.
Read the full story →Three a month. That is the whole cap.
You do not have to hire anybody to get something out of us. Book the hour, bring your real numbers, and we work on your business together, live. At the end you walk away with a written plan. If you never call us again, it is still yours.
We take three of these a month. Not as a tactic, and not a countdown timer. It is an hour of real work on your numbers rather than a webinar, and three is the number we can prep for properly, with your numbers read before we start. When they are gone they are gone until the first.
60 minutes on your business.
Real work, on your numbers.
Most "free consultations" are twenty minutes of discovery and forty minutes of pitch. You have sat through a few. This one is not that, and here is exactly how the hour runs so you can hold us to it.
Worst case, you lose an hour and keep a plan. Best case, you walk out knowing what your rate should actually be.
We do not hand you a binder. We install it with you.
Every engagement runs on the same working documents and calculators: eleven operations documents, seven pricing guides, and six calculators. We put them to work inside your shop, in your numbers, with your people.
See What We Install →Run one of these this week.
Nine guides written out in full, with the math and the exact words. Free, no email required.
HVAC Profit Margin: The Number Your P&L Is Hiding
One HVAC job from quote to actual, and what one unbilled hour a day costs a two truck shop in a year.
The Fractional COO For Contractors: What One Actually Does In A 12 Person Shop, And What One Should Cost
What a fractional COO does in a 12 person shop, and the year one math against a full time operations manager.
How Much Does an HVAC Business Coach Cost? The Published Prices, Compared
Every published price in trades coaching, who does not publish one, and the 12 month math on a $1.4 million shop.
Average Close Rate For Contractors: You Didn't Lose 39 Quotes, You Lost 12
Why the close rate percentage hides your biggest pile of quotes, and the math that finds it.
The Org Chart For A Small HVAC Company: How Many Boxes Have Your Name In Them?
The eight seats a small HVAC shop needs, and the dollar cost of the ones still sitting in your name.
Your $25 An Hour Tech Costs You $45. Here Is The Math.
What one hour of your best tech really costs, and the floor rate that covers it.
What Counts As An Emergency At 11pm, And Who Gets To Decide
Which calls get a truck tonight, which wait until morning, and who decides without calling you.
The First SOP To Write Is The One Costing You The Most
How to find the one process that is costing you real hours before you write a word of it.
27 Of Your Last 60 Quotes Never Got An Answer
What the quotes nobody answered are worth, and the three touches that close the loop.
What are your quiet quotes worth?
Four numbers and about two minutes tells you what the quotes nobody ever answered are costing you. No download. The number is free to see.
Run the Quote Leak Check →Email Rsalvatore@polarisaxis.co or call 561-223-9925.